# Friday, December 11, 2009

PeterF.net - Comcast Conversation




I started reading the Acceptable Use Policy for comcast, and it obviously states you cannot host a server. So I decided to go hunting for a way to do this through Comcast. I didn't see it specifically say the policy for residential. An interesting story unfolds, read on





user Peter_ has entered room
analyst Lhunette has entered room

Lhunette> Hello Peter_, Thank you for contacting Comcast Live Chat Support. My name is Lhunette. Please give me one moment to review your information.

Lhunette> How are you today?

Peter>Good, how about you Lhunette?

Lhunette> It's nice to hear that you are doing good, I'm great, thanks for asking...

Lhunette> I'll be very glad to further assist you with your concern.

Peter> Thanks, I'm reading your acceptable use policy here: http://www.comcast.net/terms/use/

Peter> It mentions I cannot host a server

Lhunette> I see.

Peter> If I am to purchase your service, this is something I require. Does this policy apply to all tiers? business and residential?

Lhunette> Peter, if you want to host a server then you need to sign up for Comcast Commercial account.

Peter> okay, where do i find information on this?

Lhunette> Peter, I can get you the contact number for our Businesss Department.

Peter> no thank you, i'd prefer to research on line

Lhunette> Okay.

Peter> i found businessclass.comcast.net, i will look here

Lhunette> Okay, sure..

Peter> I do not see prices on the site, do i need to call to get information?

Lhunette> Yes, you need to call to obtain the information Trudy as we do not have it here in our end.

Lhunette> To speak with a Business Account Executive, please call contact number at 1-800-316-1619.

Peter> my name is Peter..

Lhunette> Sorry.

Lhunette> I apologize.

Peter> well thanks for the information Lhunette. I'll call them and see how expensive it will be

Lhunette> You're very most welcome, Peter....

Lhunette> I'm glad that I'm able to address your concern for today. Would there be anything else I can further assist you?

Peter> Nope, copy and paste you later

Lhunette> :-)

Lhunette> It's my pleasure to be able to serve you.

Peter> toodles

Lhunette> Do you like to watch full TV shows and movies online? If so, go to www.fancast.com or enjoy playing games online by visiting http://www.comcast.net/games/?cid=NET_49_49 to enjoy the variety of games stored.

Peter> always good to spam people as they contact support....

Lhunette> Oh, I'm sorry for that Peter. But we just let you know some free features that you can enjoy from Comcast...:-)

Lhunette> Thank you for bringing Comcast into your home! Get a  big savings by signing up Triple Play or add Comcast Digital Voice service. And enjoy unlimited nationwide calling, 12 popular calling features with Voicemail! Please visit www.comcast.com site for more details.  Kindly answer the 3 short survery questions after clicking on the End Session button. Have a great day and be safe!

Peter> haha, it just keeps on coming....

Lhunette> Happy Holidays!

Peter> Merry Christmas

Lhunette> smile

Lhunette> good bye!

Lhunette>Analyst has closed chat and left the room
#    Friday, December 11, 2009 2:12:42 PM (Central Standard Time, UTC-06:00) | Comments [1] |